Terms & Conditions

This terms of use (together with the documents referred to in it) tells you the terms on which you may make use of our website www.dartington.org (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us, including the use of cookies and other data collection methods. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us

www.dartington.org is a site operated by The Dartington Hall Trust (“We”).  We are registered in England under company number 1485560 and have our registered office at The Elmhirst Centre, Dartington Hall, Totnes, TQ9 6EL. Our charity number is 279756.

We are a limited company.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@dartington.org.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

– use of, or inability to use, our site; or
– use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

– loss of profits, sales, business, or revenue;
– business interruption;
– loss of anticipated savings;
– loss of business opportunity, goodwill or reputation; or
– any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards as notified to you from time to time.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make at our absolute discretion.

The views expressed by other users on our site do not necessarily represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact info@dartington.org.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks

Dartington, The Dartington Hall Trust, the Dartington logo and e logo are trade marks of The Dartington Hall Trust.

Contact us

To contact us, please email info@dartington.org.

Thank you for visiting our site.

Box Office Details

Our main box office is situated in the Welcome Centre, on the right as you enter the Courtyard. For opening times and contact details, please see here.

Please book online wherever possible: dartington.org/whats-on. You can also book by phone via 01803 847070, during opening hours.

Please note that Dartington Trust does not accept cash transactions in any of our outlets.

Refunds, exchanges and reservations

All tickets must be paid for in advance of the event, we cannot reserve tickets for you to pay for on arrival. We reserve the right to release any reservations 24 hours before the event they’re being held for.

We are happy to exchange your tickets when possible, for another screening or performance of the same event, with a minimum of 48 hours’ notice.

We do not refund tickets. However, if the box office is able to sell your tickets to someone else, we will issue you with a credit note. This is at the discretion of the box office and is not guaranteed.

We are no longer operating any special cancellation policies relating to Covid-19. The above information applies on all events.

If a film or performance is cancelled by Dartington Trust, full refunds or credit notes are issued.

Babies

Barn Cinema: Babies under the age of two years are welcome into our BarnKids screenings only, providing that they sit on a lap for the entire screening (i.e. do not take up a seat), and the film is classified as U, PG or 12A. (Age certification does apply to babies.)

Live Events

Admission is under parental/guardian discretion; however, we do give recommended age suitability guidelines. These guidelines can be based on appropriateness of content, visual content, sound levels and levels of understanding. Please enquire at the box office if you are unsure.

We respectfully ask that you consider the experience of fellow audience members should your baby become restless or noisy.

Safeguarding

We believe everyone has the right to be safe from harm.

We do this by:

– Creating a safe environment to protect children and adults from risk of harm
– Recognising when children and adults are or may be at risk of abuse, neglect or harm and knowing how to raise concerns appropriately.

Safeguarding is everybody’s business. Everyone at The Dartington Trust is expected to have a ‘zero tolerance’ approach to harm and abuse. All staff should be prepared to recognise and respond if they suspect this is occurring. By law, certain groups of people are protected by safeguarding legislation. At Dartington we apply these principles to everyone whether or not they have additional protection in law.

As a customer of Dartington, if you have any concerns about the safety or wellbeing of anyone on the estate, please bring it to the attention of any member of staff.

We specifically ask that children and adults at risk are accompanied at all times by a responsible adult in our venues and on estate grounds.

The full safeguarding policy for The Dartington Trust is available on request.

Groups

We normally offer a 10% discount on group bookings of 10 or more people, subject to availability. This discount is applied to full price tickets only. Some events are exempt from group booking discounts, please check with the box office about the specific event you’re interested in.

We offer discounted tickets for school groups. Please enquire at the box office.

Access

Everybody is welcome at our venues. Please click here for full information about accessibility at Dartington Hall.

Please contact the box office to let us know if you require any access arrangements. Assistance animals are permitted.

Carers are entitled to a free ticket for any event when attending with the individual they are caring for.

Our Barn Cinema has an induction loop compatible with a hearing aid. Please contact the box office in advance so as we can ensure availability for you.

We do schedule Relaxed films and events, where the environment has been adapted to be more welcoming and accessible to people with additional needs.

Membership

Click here for full details on how to become a Dartington Member and the list of benefits to enjoy.

Booking confirmation emails

When booking via our box office or online, please supply your email address so you can receive an email booking confirmation. Please check your junk/spam box for these and mark us as a safe sender/not junk.

Concessions

We reserve the right to request proof of status for concessionary tickets at any time. Without proof of concession at the time of purchase, we reserve the right to charge full price rates.

Concessions apply to:

– People in receipt of Universal Credit
– People aged 65+
– Full time students

Age Certification and Guidance

We are required by law to adhere to the British Board of Film Classification certification on all film screenings.
Anyone of any age, with or without an adult, can be admitted to films classified as U or PG.

Children under 12 can be admitted to films classified as 12A but only if accompanied by a responsible adult

Nobody under the age of 15 can be admitted to films classified as 15.

Nobody under the age of 18 can be admitted to films classified as 18. We reserve the right to require you to prove your age with appropriate photographic ID if you are going to a 12A, 15 or 18 film. If you are unable to prove your age you will be not be able to watch the film. If you buy a ticket before we know a film certification and you are not old enough to be admitted to the screening, we will issue you with a full refund.

Admission to our live events and concerts is at parental/guardian discretion, though we do provide age suitability as a recommended guideline.

Refusal of Admission

The Front of House Manager reserves the right to refuse admission or require you to leave the premises without a refund if you:

– Cause disruption to other members of the audience, or to the cast
– Behave in an anti-social or threatening manner
– Put the safety of our customers, our employees or our property at risk
– Operate a phone, camera or recording equipment of any kind into the venue
– Otherwise breach these Terms.

Mobile phones must be switched off before you enter the auditorium and must not be used during the event.

Latecomers

Latecomers can only be admitted at the discretion of the Front of House Manager.

General Information

Where refreshments are permitted during a performance or screening, no glass or bottles are allowed. We ask customers to be considerate to their fellow audience members with their refreshment choices in a performance or screening.

Event details in our printed publicity are correct at time of print but are subject to change.

The use of cameras, mobile phones or any recording equipment are not permitted in our venues.

The Dartington Trust may carry out general photography filming or recording at events for promotional or archival purposes. You consent to you and your party appearing in such imagery and recordings without prior notice. We do not film minors without the consent of their parents/guardians.

Data Protection

We do not share your contact details with any third parties in accordance with the requirements of the 2018 Data Protection Act, and our own policy.

Occasionally, a performing company or artist for an event or course that you have booked for, may contact you with relevant information about that event or course.
The Dartington Hall Trust processes and stores personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

For full details of how and why The Dartington Trust processes personal data, please refer to our full privacy notice.

Deposits and Payment

• Deposits of £150 are available up to 4 weeks before the course start date, on courses costing over £400 (over £410 from September 2023).
• Deposits are non-refundable.
• Outstanding fees or full payment are required 4 weeks before the course start date.
• To book your place a deposit or full payment is required. We do not reserve places and cannot guarantee your place on a course until we receive your deposit/payment.

Cancellation

• If a course is cancelled by Dartington, we will do our best to reschedule and prioritise transferring your booking to the new date. Full refunds are issued if preferred.
• If you cancel your booking more than 14 days before course start date, you are entitled to a 50% refund on the balance paid beyond the non-refundable deposit.
• If you cancel your booking less than 14 days before course start date, you are not entitled to any refund.
• Dartington Trust advises you not to make any irreversible arrangements – such as travel, or significant purchases of goods, materials or tools associated with a course – until you receive confirmation that the course will run. We also strongly advise taking out travel insurance. We cannot reimburse travel costs or other losses incurred by you in the event of cancellation by us or you. You should check that any policy you purchase meets your needs.
• We are no longer operating any special cancellation policies relating to Covid-19. The above information applies to all short course bookings.

Other

• The course fee includes all tuition. It may also include accommodation, meals, field trips and in some cases an evening event ticket where applicable – please refer to the course booking page for details.
• We reserve the right to make changes to the advertised teachers and programme as necessary.
• Please notify us of any dietary or other requirements at the time of booking, or we cannot guarantee that they will be met.
• We reserve the right to exclude from the course any participant that may be behaving in an abusive, discriminatory or disruptive manner, by the judgement of the Head of Learning Programmes or Short Course Team member in their absence. No refunds will be given in this instance.
• UK Immigration Law: For information about Immigration rules please visit the government’s UK Visas and Immigration resource.
• By booking the course, you consent to The Trust’s use of any photographic, audio or video recording from the course. If you have any query about the use of the photographs and recorded materials, please contact us.
• By booking the course you agree to these Terms and conditions and policies regarding Health and Safey and Safeguarding as applicable

Terms and Conditions between Dartington Trading (Courtyard Rooms) and you (Client).  Confirmation of a booking by the Client is deemed acceptance of these terms.

1. Prices

All published rates include VAT or local service charges at the current rate.  Courtyard Rooms reserves the right to alter prices for any reason up to the date of booking or up to 12 weeks prior to arrival, whichever is the later.  After such dates, prices may only be altered to reflect a change in the rate of VAT or local service charge and taxes or for any other reason outside of our control, in which case the changes will be notified to the Client.  In the latter event, the Client may cancel the booking without cost.

2. Availability

All rooms and rates offered by the Courtyard Rooms are subject to availability.  Limited numbers of suitable rooms may be allocated to individual rates, packages or promotions and, when these allocations are taken up, remaining available rooms may be offered to the Client at a higher price.

3. Bookings

Bookings must be guaranteed by a major credit or debit card, by payment of a non-refundable deposit or by agreement in writing with a company, travel agent or hotel booking agency.  At the discretion of Courtyard Rooms, or for some packages, full pre-payment may be required.

4. Arrival and departure

Bedrooms are usually available from 3.00 pm local time on the day of arrival. Check out is by 10.00 am local time (weekdays) and 11.00 am (weekends).  There may be occasions, at times of high demand, when our Clients can check in and use all the Courtyard Room facilities, but the bedroom is still being prepared.

5. Cancellations, amendments and non-arrivals

Booking cancellations and amendments can be made with our Team via email at guestservices@dartingtonhall.com, or by using the ‘cancel’ option on your booking confirmation email. When the booking is confirmed, a reservation number will be supplied. This must be retained for access to the booking in the event of the need for cancellation and/or amendment. Reservations can be cancelled up to 2pm, 48 hours prior to arrival, and you will be entitled to a full refund, minus a £10 processing fee. In the event of non-arrival or cancellation after 2pm, 2 days prior to arrival, the agreed rate of the first night’s stay will be charged. Normal terms of payment apply to these charges. For this purpose Courtyard Rooms reserve the right to set-off the amount payable for such cancellation against the Client’s credit card without prior notice or approval of the Client, where applicable.

We are no longer operating a Flexible Rebooking Policy or any other policy relating to Covid-19. The above cancellation terms apply on all bookings.

If Courtyard Rooms cancels before 48 hours prior to the scheduled day of arrival, Courtyard Rooms’ liability to the Client will be no greater than the amount paid by the client in respect of any booking.  If Courtyard Rooms cancels within 48 hours of the time of arrival, our liability will be limited to the charge for one night’s accommodation.  Where possible Courtyard Rooms may but is not obliged nor will it be liable to find alternative accommodation for the Client in the event that we are unable to accommodate the Client.

6. Payment

Settlement of the bill in full, less any advance payments must be made prior to departure from Courtyard Rooms.  Upon arrival Courtyard Rooms reserves the right to request preauthorisation of the Client’s credit or debit card.

All major credit and debit cards are accepted.  Please contact Courtyard Rooms prior to arrival.  Accounts may only be forwarded for payment on completion by the Client and formal acceptance by Courtyard Rooms of an application for credit facilities, which may be withdrawn at any time. Credit facilities are not offered to private individuals.

All sums are due for payment on presentation of the invoice.

7. Smoking

In line with the change in UK legislation, we operate a NO SMOKING policy within all interior areas including guest bedrooms, public areas and corridors.
For resident guests who do not comply with our NO SMOKING policy, a charge will be added to their bill to include the cost of cleaning all soft furnishing to remove the odour of tobacco.

8. Single Bedrooms

Single bedrooms are only suitable for 1 person.

9. Disabled guest rooms

Courtyard Rooms offers modified facilities for use by disabled guests. As needs do vary, guests are requested to check with the reservations office before booking.

10. Children

Children aged [15] years and under must be accompanied by a responsible adult to ensure that the children’s behaviour is appropriate for other guests within our rooms.

At the discretion of Courtyard Rooms, children may be excluded from certain events or promotions where deemed unsuitable or inappropriate.
Unfortunately, Courtyard Rooms does not have interconnecting rooms for use by families therefore Children aged [15] years and under must be accompanied by an adult in their room at all times.

11. Televisions

We want your stay to be a truly tranquil retreat. For this reason, we do not have televisions in our rooms.

12. Dogs and Other Pets

Pets are not accepted, with the exception of guide dogs.

13. External purchases

No wines, spirits, beers or food may be brought into our rooms or grounds by Clients, their guests or representatives for consumption or sale on the premises without the express written consent of Courtyard Rooms and for which a charge may be made.

14. Liability

Courtyard Rooms will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.
Courtyard Rooms does not accept responsibility whatsoever for damage to, or theft from, or theft of, vehicles parked on the premises.

Courtyard Rooms does not accept responsibility whatsoever for damage to, or theft of, valuable brought on the premises.  Any valuables can be safely stored on request, in the reception safe (this facility may not be available at present time).

We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act, omission, default or neglect to the property or structure.  Should this damage come to light after the guest has departed, we reserve the right to make a charge to guest’s credit / debit card, or send an invoice for the amount required to make good or remedy any such damage, to the registered address. We will however make every effort to keep any costs that the guest would incur to a minimum.

Cancellation Policy

If you need to cancel your booking, please email us at campsite@dartington.org. You must contact us 4 weeks prior to your arrival date for a full refund or 2 weeks prior to your arrival date for a 50% refund. To make changes to your booking or amend your arrival date, please email us at campsite@dartington.org where we will be happy to help.

We are no longer operating a Flexible Rebooking Policy or any other policy relating to Covid-19. The above cancellation terms apply on all bookings.

Bookings and Payment

For all bookings, full pre-payment will be taken at the time of booking.

Arrival and Departure

Tents can be pitched from 15:00 onwards (7 days a week). Please make sure you have arrived and pitched your tent before it gets dark. If you arrive later, please be mindful of noise when pitching as other campers may be sleeping.

You are welcome to pack up and leave early but please again be mindful of disturbing other campers early in the morning. Please clear your pitch by 11:00 to allow ground maintenance before the next campers arrive.

If you wish to pitch outside of these times, please email campsite@dartington.org to discuss before making a booking.

Children

Children aged [17] years and under must be accompanied by a responsible adult.

Dogs

Well behaved and child friendly dogs are welcome to stay but must be kept on a lead at all times. Dogs are subject to a supplementary charge – if you didn’t include this as part of your booking, please do get in touch. Please be sure to clean up after your dog and keep the site beautiful and a safe place for children to play! Please see our leaflet and map for dog owners for good dog walks on the estate and details about on-lead/off-lead places to roam.

BBQ and Fire Pits

Off the ground BBQs/fire pits are allowed, but please make yourself familiar with the fire safety equipment on site prior to use.

Noise/Music

You are very welcome to bring acoustic instruments to play around the fire but please do not play amplified music on site.

We want everyone to enjoy their stay so please keep noise to a minimum, especially after 10.00pm. Anti-social behaviour is not acceptable at the campsite and we expect guests to be considerate of the needs of others during their stay.

Cancellation Policy

If you need to cancel your booking, please email us at campsite@dartington.org. You must contact us 4 weeks prior to your arrival date for a full refund or 2 weeks prior to your arrival date for a 50% refund. To make changes to your booking or amend your arrival date, please email us at campsite@dartington.org where we will be happy to help.

We are no longer operating a Flexible Rebooking Policy or any other policy relating to Covid-19. The above cancellation terms apply on all bookings.

Bookings and Payment

For all bookings, full pre-payment will be taken at the time of booking.

Arrival and Departure

Check in: 3 pm
Check out: 10 am.

Age suitability

Please be aware the beauty and attraction of this facility is to be close to nature. By choosing to stay in this location you must be willing to accept that there are risks that are obvious and usual in this setting.

Accessibility

The location is only suitable for adults and is not suitable for those with limited mobility.

Access and Egress to the mezzanine floor/bed level is by steep ladder, therefore, is only accessible by the able-bodied.

Access to the river is a feature of the site. Depending on the tidal flow, there may be a significant drop to the water’s edge near the front of the Cabin. Please be aware the water is fast running and even in the hottest time the water will be cold. A lifebuoy is located within the site.

Use of fire/wood burning

A barbeque and fire pit is supplied. Accelerants must NOT be used. Please only use the barbeque/fire pit outside and never within the Cabin. Please empty and ensure the barbeque is cooled before placing back into the Cabin. Fire extinguishers are provided for emergency use only.

A wood burner is provided within the Cabin. Accelerants must NOT be used. Never leave an open fire unattended. The wood burner must be fully extinguished prior to leaving the Cabin.

Use only the fire pit, barbeque, wood burning stove or kitchen hob for fire, to avoid uncontrolled spread of fire to the woodland and undergrowth.

Please read these Terms and Conditions carefully as they relate to your use of the car parking permit and use of car parking within the Dartington Trust Estate.

Dartington Trust Land is Private Property and is strictly for the parking of motor vehicles when complying with the Trust’s Parking Terms & Conditions shown below and the Operational Policies for Car Parking.

The car parks, including roadways are private property and are managed by Total Parking Solutions (TPS) on behalf of The Dartington Trust.

All vehicles are required to park within a designated parking space or area. Vehicles must not park on double red/yellow lines, footpaths, obstruct fire doors or emergency exits, park adjacent to dropped kerbs, and in any hatched areas, or park in a time controlled zone beyond the permissible period. No vehicle may park in an area that is cordoned off with the use of traffic cones or barriers. Vehicles must not park in areas which may cause an obstruction, including within the zigzags of/or on a pedestrian crossing.
It is important to the effective management of the car parks that all vehicle drivers comply with all signs within the car parks. Vehicle drivers must comply with all verbal or written instructions issued by authorised officers of TPS or the Dartington Trust in respect of parking of their vehicles.
It is the permit holder’s responsibility to keep Dartington Trust updated with any car number plate registration changes.

Permit holders who are disabled (Blue Badge and accessible parking schemes) may park in public disabled bays. If one is not available, please speak to a Car Park Attendant and suitable provision will be made.
All other permit holders are not permitted to park in public disabled bays, contractors’ compounds or other public areas without prior authorisation from either TPS or The Dartington Trust. Permit holders must display the relevant permit to show authorisation to park in such circumstances.

Failure to comply with these Terms & Conditions and the car parking policies means that you are contractually agreeing to pay a £100 parking charge within 28 days. The Parking Charge Notice will be reduced to £60.00 if payment is received within 14 days. Failure to pay the charge in full within 28 days will result in the charge increasing. TPS also reserves the right to transfer collection of this charge to a third party. This may incur additional charges. Please note: failure to pay a Parking Charge Notice, once issued, will result in the vehicle keeper’s details being requested from the DVLA. Please note that any dispute, appeal or complaint arising as a result of a PCN must be directed to TPS.
TPS and the Dartington Trust accept no liability for vehicles parked in their car parks or grounds.

All parking with the Dartington Trust estate is subject to availability. A parking permit does not automatically entitle a vehicle to a car parking space. During busy periods, the Dartington Hall Trust may designate additional/alternative car parking.

Occasionally it can take a few days for members vehicle details to be added to our parking system. In the unlikely event that you receive a fine, please contact membership@dartington.org and as long as you are a valid member with parking, we will cancel this for you.

More information on TPS’ policies can be found at www.totalparking.co.uk

Use of Parking Permits

Dartington Member parking permits are for use exclusively by you as a Dartington Member. You can register up to two cars per permit. There will be no physical permit to display, but our ANPR camera operated parking system will ensure that you are not charged when you park in Estate carparks by reading your registration number on entry and exit.

1. Car registration details must be registered with Dartington Trust to ensure that they are ‘white listed’ and will not be fined when using the ANPR camera-operated parking system.
2. Please email membership@dartington.org if your registration details change or the permit is no longer required.
3. Parking permits are valid up to the expiry date which is one year from the day of purchase.
4. In using Dartington Trust Estate carparks you have fully read and understood the terms and conditions of use.

These Terms and Conditions and charges are subject to annual review and any variation shall be communicated at the earliest opportunity.

Total Parking Solutions (TPS) is the trading name of Total Parking Ltd, a private limited company registered in England (Company No. 09453026) whose registered office is at SATRA Innovation Park, Rockingham Road, Kettering, Northamptonshire NN16 9JH.

The Dartington Hall Trust is registered in England as a company limited by guarantee, (Company No. 1485560) and a registered charity (Charity No. 279756) whose registered office is The Elmhirst Centre, Dartington Hall, Dartington, Totnes, Devon TQ9 6EL.